Coronavirus (COVID-19) Updates

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Foodservice and Lodging Info
General Business Resources
Funding Resources for Businesses
Worker Resources
Johnston County Specific Updates

The Johnston County Visitors Bureau team is closely monitoring the Coronavirus (COVID-19) pandemic on behalf of our visitors and tourism partners in an effort to stay informed on the effects this event is having and will have on the Johnston County area. The situation continues to evolve rapidly and the safety and health of our community, its residents, and our visitors is our top priority. We have worked with industry colleagues and both state and county resources to compile the following information on where you can find the most up-to-date news from health officials at every level. In addition, we have provided resources specific to the tourism trade coming from some of the top sources in the industry at this time.


NCDHHS and Gov. Roy Cooper continue to issue new announcements and guidance weekly related to the Coronavirus. You can find a full list of press releases with information pertaining to each update on the NCDHHS website here.

***** Via Executive Order No. 163, the state is in Phase 2.5 of the 3-Phase Plan on Lifting Restrictions starting September 4th at 5 PM until further notice. In addition, all citizens must wear a face-covering while in public spaces; for more information click here.  Further changes due to E.O. 163 are:

  • The limit on mass gatherings is increased to 25 people indoors and 50 people outdoors 
  • The opening of playgrounds
  • The opening of museums and aquariums at 50% capacity
  • Gyms and indoor exercise facilities can open at 30% capacity 
  • Operating capacity limits for restaurants and personal care businesses remains the same 
  • Some places will remain closed, including bars and nightclubs, movie theatres, indoor entertainment, amusement parks 

Other State Links:

Visit North Carolina: Travel Advisory

North Carolina Department of Health & Human Services

NC 2-1-1: 24/7/365 Information and Referral Service

NCDHHS to Provide Financial Assistance for Essential Workers


For Foodservice and Lodging Partners:

The North Carolina Restaurant and Lodging Association has created an entire website to organize and share information and resources regarding the Coronavirus as it relates to the hospitality industry. The website also has a very helpful FAQ page, webinars, and guidance for employers and employees who may be dealing with closure and unemployment. 

***** The executive order that forbids establishments from selling alcohol after 11 PM and applies to restaurants, breweries, distilleries, and other businesses that sell alcoholic drinks for onsite consumption is currently in effect through October 2nd. 

***** As of May 18th the North Carolina Restaurant & Lodging Association has launched Count On Me NC, an evolving training platform and marketing campaign. All training classes are active. Educate yourself on how to keep your business clean and your customers healthy, and learn how businesses and guests alike are taking the pledge to help make that happen. Course completion earns you a certificate and marketing materials for the Count On Me Campaign. Learn more at the dedicated website. 

***** The NC Department of Health released guidance for restaurants; you can follow this link to the information. Please make note that the guidance includes and identifies both requirements and recommendations. There are 10 requirements for restaurants, they are listed below?

  • Ensure social distancing by arranging tables and seating to achieve at least 6-foot separation between parties for indoor and outdoor dining. Each group of people sitting at a counter should be separated by six (6) feet
  • Permit no more than 50% of maximum occupancy as stated in fire capacity. Restaurants may permit up to 12 people per 1,000 feet if there is not a fire code number available.
  • Post the reduced “Emergency Maximum Capacity” in a conspicuous place. Sign templates are available in English and Spanish on the NC DHHS COVID-19 response site
  • Post signage reminding people about social distancing (staying at least 6 feet away from others). Know Your W's sign templates are available in English and Spanish on the NC DHHS COVID-19 response website. Face coverings for employees and guests are now mandatory.
  • Mark six (6) feet of spacing in lines at high-traffic areas for customers, such as any cash register or any place where customers wait to be seated
  • Perform ongoing and routine environmental cleaning and disinfection of high-touch areas (e.g., doors, doorknobs, rails) with an EPA approved disinfectant for SARS-CoV-2 (the virus that causes COVID-19), and increasing disinfection during peak times or high customer density times and all shared objects (e.g., payment terminals, tables, countertops/bars, receipt trays, condiment holders) between use. Disinfect dining tables and booths, including condiment containers and reusable menus, between each use, allowing the disinfectant to sit for the necessary contact time recommended by the manufacturer.
  • Promote frequent use of handwashing and hand sanitizer for wait/food service staff upon reporting to work and frequently throughout a shift. Hand washing is required to at least meet the requirements as specified in the North Carolina Food Code Manual, Sections 2-301.12, 2- 301.14, and 2-301.15
  • Conduct daily symptom screening (use this Standard Interview Questionnaire: English|Spanish) of employees at the entrance,  immediately sending symptomatic workers home to isolate
  • Post signage at the main entrance requesting that people who have been symptomatic with fever and/or cough not enter, such as Know Your Ws/Stop if You Have Symptoms flyers (English - Color, Black & White; Spanish - Color, Black & White)
  • Employees who have symptoms when they arrive at work or become sick during the day should immediately be separated from other employees, customers, and visitors and sent home.

Again, you can follow this link to download and print a pdf including all information on requirements and recommendations.

*****As of April 8th, the state has been approved by FEMA to work with hotels to secure housing options for certain individuals. You can learn more about the program here, as well as find an email to contact about participating in the program as a lodging partner.

Airbnb and VRBO: Airbnb and VRBO Guidance for hosts and guests.

Roger Dow, the President of the U.S. Travel Association, is hosting video conversations with travel experts and recently spoke to the President & CEO of Choice Hotels International. This discussion may interest some of our hotel partners and you can find the video here.


General Business Resources:

Johnston County/Triangle East Chamber Resources

(UPDATED) U.S. Travel: Industry Guidance for Promoting the Health and Safety of All Travelers

Interim Guidance for Businesses from NCDHHS 

Interim Guidance for Businesses and Employers from CDC

Guidance on Preparing Workplaces for an Influenza Pandemic from OSHA 

Guidance for Businesses from the SBA

Business Pandemic Influenza Planning Checklist (HHS & CDC) 

Legal Guidance on Workplace Pandemic Planning (EEOC)

Sample Pandemic Preparation Questions

National Association of Manufacturers: Coronavirus Resources

FEMA Business Continuity Planning Suite

FEMA Business Continuity Resource Kit

U.S. Chamber of Commerce Combating the Coronavirus

Destination's International: COVID-19 Industry Resources 

Google Info: As recently as the first of June, Google sent out an email to address the many unique challenges for tourism operators and businesses. Here are a few tips they provided on how businesses can provide accurate information to their customers: 

  • If your hours of operation have changed, edit your Business Profile on Google.
  • Use Posts to communicate information directly on your Business Profile on Google, like special offers or inventory updates.
  • Consider setting an email auto-reply with answers to frequently asked questions.

Google has also now made it easier for businesses to mark they are ‘temporarily closed’. You can read more on Google’s response to COVID-19 here

TripAdvisor Info: As of the end of June, TripAdvisor has launched its own initiative, Travel Safe, which implements a multi-level approach to help consumers feel safe as they begin to travel again. The most important part of this program for our partners is that it allows hotel owners to share safety measures directly on their TripAdvisor listing. Let visitors know what you're doing to keep them safe.


Funding Resources for Business:

MOST RECENT as of 5/4: The General Assembly unanimously approved a series of measures to support the health and economic well-being of North Carolina.  A key provision in the legislation is $125 million provided to the Golden Leaf Foundation for support of the NC Rapid Recovery Loan Program. NC Rapid Recovery is available to NC small businesses and provides loans up to $50,000 with 6 months no payments followed by 48 months of principal and interest payments at a 5.5% rate. NC Rapid Recovery initially received applications in excess of its original funding before the General Assembly approval of additional funds. The program is still accepting applications and they will be processed on a first come first serve basis.  Businesses interested in applying should do so as soon as possible.

NEW RESOURCE as of September 2020 - Rapid Response Program providing HR support to businesses via Family Forward NC

Thread Capital (NC Rural Center) 

EDPNC: North Carolina Business Relief Resources  (you can also call and speak to a Business Counselor at 1-800-228-8443)

SBA Disaster Assistance

Self-Help Credit Union

Carolina Small Business Development Fund

NC Community Development Initiative

Facebook Small Business Grants Program

Forbes Small Business Relief Tracker

U.S. Dept. of Treasury Information Regarding the CARES Act

JP Morgan pledges $50 million to help customers and small businesses


Worker Resources:

Governor Cooper lifted restrictions on unemployment for anyone affected by COVID-19 in all industries. These lifted restrictions include; removing the one-week waiting period to apply for unemployment benefits for workers who lost their jobs, removing the requirement that a person must look for another job during this time when so many potential employers are closed and social distancing guidelines are in effect, allowing employees who lose their jobs, or in certain cases have their hours reduced due to COVID-19 issues, to apply for unemployment benefits, permitting applicants to apply for benefits remotely by phone or online, directing that employers will not be held responsible for benefits paid as a direct result of these COVID-19 claims.

Employers can find info regarding unemployment insurance from the NC Department of Commerce, Division of Employment Security. Contact the DES Employer Call Center with any questions or concerns: 866-278-3822.

Unemployment: What to Know Before You Apply

How to Apply for Unemployment in North Carolina 

Apply for Unemployment

The Economic Development Partnership of NC is maintaining a page on their website with a list of immediate job opportunities across the state. 

Here are a few JoCo Employment Opportunities (posted as we know about them): Sami's Pizza is hiring a cashier, Redneck BBQ Lab is looking for a Sous Chef, Under the Oak is looking for a Farm Hand, The Yellow House in Clayton is looking for cooks, retail associates, and more, First Street Tavern is looking for a cook, Big Steve's Bagels is accepting applications, Kobe Japanese Steak House in Clayton is looking for servers and hostesses, BBQ Provision Company is looking for more team members, Waffee Wagon is looking for baristas and cashiers, Tucker Lake in Benson is looking for a Lifeguard, J Top's BBQ Shop is looking for a Front End Assistant Manager, San Marcos is looking for an experienced Cook, Cornerstone Cafe & Coffee in Benson is looking for a part-time Cook, Three Little Birds looking for more team members, The Gilded Pear Brew House is looking for kitchen staff, Double Barley Brewing is looking for a part-time weekend kitchen team member.


Johnston County Specific Updates:

  • The county has created a landing page dedicated to COVID-19 information and updates
  • Johnston Community College has created a web page and will post any relevant Corona Virus updates here
  • Johnston County Public Schools posted an update regarding field trips and interscholastic athletics with detailed information on their Facebook page; they have also posted a plan on their website
  • We will continue to work with the Johnston County Public Health Department, Johnston County Emergency Management, and others to continue to keep you updated on developments
  • We have not activated any visitor-facing messaging at this point. Our Johnston County Tourism Crisis Management Plan will guide our Crisis Management Team as needed when needed
  • As this situation evolves, check with event organizers directly on events that may be impacted or postponed
  • Our team is in regular contact with the State Tourism Office (VisitNC)
  • Johnston County Emergency Services has created a COVID-19 hotline for general questions regarding the virus, at 919-989-5400

Links with factual updates:

  • The most up-to-date information for North Carolina is located at the NCDHHS website here.
  • The most up-to-date information on a federal level is available on the CDC’s website here.

On Social Media:

We continue to closely monitor the COVID-19 situation and are working with our industry peers as well as state and local level government officials to respond accordingly and responsibly. We are also still working to keep this page up to date as the situation evolves, but please be sure to also follow the resources listed on this page for the most current information from officials.


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