Hospitality Heroes Program

Hospitality Heroes is a free, web-based training program from the Johnston County Visitors Bureau that gives tourism industry employees the tools to shine. Whether you’re brand-new to the job or a seasoned pro, this quick course will keep you up to speed on everything Johnston County has to offer.

In just 15–20 minutes, you’ll explore local attractions, discover what visitors are most curious about, and learn how to deliver the kind of service that makes their trip unforgettable.

Complete the program and you’ll earn a graduation packet with a certificate and fun prizes—plus the confidence to share your local knowledge like a true Hospitality Hero.

Every visitor interaction is a chance to make a difference. Ready to step up and be the hero they remember? Let’s get started!