2018 Strategic Overview
The JCVB's top business goal for 2017-18 is to increase bed tax revenue by 6%.
Working closely with our industry, the JCVB has identified key long-term strategies to support the overall goal of increasing the number of visitors to Johnston County, their length of stay, and the amount of money they spend. The JCVB is committed to partnering with the local tourism industry and community leaders to continually elevate Johnston County’s place in the market, and accelerate the growth of the area’s vital tourism economy.
- Strengthen the Johnston County brand by finishing the Brand Platform Project, adopting the term JoCo to represent the destination
- Position the area as a competitively unique and compelling destination in the Triangle Region
- Fine-tune brand communications so that they engage the consumer, and establish a strong emotional connection to the area’s product offerings
- Become increasingly consumer friendly in all communication touch points
- Increase the development and execution of mutually beneficial collaborative marketing partnerships, especially with partners in the JoCo Hospitality Association
- Emphasize increasing the number of first-time visitors
- Educate elected officials and key opinion leaders on the economic importance of tourism, the need to preserve our vital natural resources, and the delicate balance between growth and sustainable tourism
- Advance the use of technology in marketing and tourism products, especially those that allow for an ongoing one-on-one contact with key audiences
- Maintain high visitor satisfaction levels through emphasis on front-line hospitality, workforce training, and rewards for exceptional customer service
- Provide outstanding tourism assistance and in-person tourist information
- Protect, support, and promote the infrastructure that sustains tourism
- Support existing tourism product while continuing to develop new tourism product
- Promote the area’s existing meeting and sports facilities and working on the immediate to short term recommendations in the Countywide Parks & Recreation Master Plan.
- Expand and support sports efforts, which are especially important for generating inland room nights during the off-peak season
- Provide detailed, relevant, up-to-date local tourism information and research/industry trends to the local tourism industry to empower their efforts to market the destination to visitors
- Commit to green-friendly practices to preserve our destination for current and future visitors and residents.
To learn more about JCVB strategic marketing plans and projects, read the 2015-16 Marketing Plan.